Trade Show Displays and Exhibits

by: Marie-Claire Ross

A trade show is an ideal way of showcasing your products and services to a large number of prospects all at the one location and at the same time. Thoroughly planned marketing is the key to success at your next industry related exhibition.

The following are six of the most important marketing rules that exhibitors need to undertake to ensure their next trade show is a success.

1. Market Prior to the Show

Four weeks before the event, invite your prospects and current customers to visit you at the trade show.

Ensure that you design an invitation that gives delegates a real incentive to come over and visit. Think of a distinctive approach to promote your company. For example, you could provide demonstrations of the latest technology that can benefit your audience. People love to look at what the newest thing is and how it will save them time and money. If you have a new food product, offer free tastings and samples.

2. Create an Eye-Catching Booth

Your exhibition booth is perceived to be a reflection of what you are like as a company. Make sure it is warm and inviting and that it stands out from the crowd.

Signage must be clear and kept simple. Clearly write your business name on your sign and state your unique selling proposition. You only have 10 seconds to grab the attention of attendees as they walk past. If people cannot work out what you are selling they will keep on walking.

3. Provide Promotional Materials

Brochures and leaflets are typical promotional materials that need to be freely available. Make sure your contact details and web address are printed on everything.

Set up a DVD player in your booth that continuously loops your marketing video. Make sure that the DVD you receive from your production house has this loop feature built in. We’re all little kids at heart and colour and movement can be a great way to grab attention.

Playing your promotional video is also a great way to demonstrate how your product is made and how your product works. Especially if your product is too large to take to the tradeshow or your production process is too long and complicated to explain.

4. Train your staff to Market for you.

Your staff represent your company and they must be professional at all times. Gossiping and ignoring delegates is a poor reflection of your company.

Make sure you staff your booth with employees who are people-orientated. Brief them fully on what is required of them. Let them know the reasons why you are at the trade show, what you are exhibiting and what you hope to achieve by being at the event.

Training on how to correctly approach and interact with people and collect quality leads is also essential.

5. Appealing Giveaways

Whether we like to admit it, most of us have probably left a trade show and proudly shown off our new pens and trinkets to those unable to attend.

It can be easy to dismiss these giveaway items as a waste of money. However, the reality is that they do increase awareness of your company and entice attendees to your booth.

The trick is making sure that you are giving away an item that your target audience wants. What items will appeal to your market?

6. Lead follow up

A successful trade show is dependent upon your skills in following up leads. Research has found that 70% of trade show leads do not receive proper follow up.

To make the job easier, plan before the trade show how you are going to follow up prospects. Design a system to mail out information to leads within a week or two of the event and how you will follow these up. The longer leads are left unattended the colder they will become.

Ideally, ensure that all your leads are qualified before you pass them on to your sales team.

(c) Marie-Claire Ross 2004. All rights reserved.

About The Author

Marie-Claire Ross is one of the partners of Digicast. Digicast works with organisations who are not satisfied that their marketing and training materials are helping their business grow. She can be contacted on 0500 800 234 (Australia wide) or at mc@digicast.com.au. The website is at www.digicast.com.au.

by: Eileen McDargh, CSP, CPAE

Want to gain added exposure at a trade show? Consider sponsoring a professional speaker at the attendees meeting. But don’t just settle for a banner on the stage with your company name. There’s much more leverage you can get from a top flight professional speaker.

Having been the sponsored keynoter at major conferences, I am amazed how many sponsors respond with astonishment when I suggest ways they can use me. Consider these additions:

(1) Make sure the speaker is versed in your product or service. If possible and appropriate, the speaker might be able to use your company as an example during the presentation. For example, in addressing the administrators of law firms, I spoke about the importance of strategic alliances so the right work is done by the right people. The sponsor, Pitney Bowes, handled printing, mail room services, etc. in a manner that was be both efficient and cost-effective for the firm. Pitney Bowes served as a great example of a strategic alliance!

(2) Use the speaker for both a keynote and a break-out. Many speakers offer a daily fee which means you can use them for more then one session in a day. This strategy ensures that every attendee, no matter what their schedule, will have the opportunity to see the speaker in action.

(3) Ask the speaker to write an article that can be reprinted with your company logo and given away free at the booth. The speaker can be in the booth, autographing the article. Print the article in your company newsletter or magazine for those who could not attend.

(4) Ask the speaker to sign books in your booth and greet people. Give away the speaker’s book at your booth for the first 100 people. You’ll be amazed at how much traffic will instantly show up. A variation on this theme is to split the give-away into morning and afternoon, thus generating traffic at different times of the day

(5) If possible, work with the speaker to use either her core message or the speech title as part of the background in the booth. This not only reinforces a learning point, but identified your company to all attendees and not just the ones who attended a session.

(6) Print up a postcard with your company information AND the speakers key learning points. Mail it after the trade show to everyone who attended the conference. In fact, a really classy gesture is to write a cover letter about your company and WHY you sponsored the speaker. Mail it in a hand-addressed envelope and enclose a wallet-size card with the speaker’s main points.

(7) Consider hiring the speaker to follow-up with attendees by sending out a regular article or newsletter by e-mail sponsored by your organization. This reinforces the speaker’s message for long term results and provides additional exposure for your organization.

(8) If the fit is a good one, consider sponsoring the same speaker within your organization. So often, rank-and-file employees do not get to attend conferences. The prevailing view that “sales and marketing have all the fun” can be countered if you bring what your learned back to the corporation. And continuing education is one of the top three retention factors.

To sponsor a speaker for a one-hour session leaves value and opportunity on the table. When you match the association’s needs with your business objectives and strategically avail yourself of whatever services a professional speaker can offer, everyone becomes a winner!

(c) 2004, McDargh Communications. All rights reserved. Reprint rights granted so long as the article and by-line are kept intact.

About The Author

Eileen McDargh, CSP, CPAE is one of top-ranked women business speakers in the United States. She’s authored numerous books the newest of which is The Resilient Spirit, radio commentator, and serves on the Board of Directors of the National Speakers Association. http://www.eileenmcdargh.com
Eileen@EileenMcDargh.com

by: Susan Freidmann

The best way to attract and mobilize more customers to attend your trade show is to bring a “show biz” mentality to all your marketing and at-show strategies. After all, you are in show business. In today’s marketplace, consumers are drawn by glitter and excitement but turned off by humdrum events. If you put on a dull show you will generate little interest. Following are seven ways to put more show biz into your exposition.

Think like Disney.

There was never a greater promoter than Walt Disney. Everything he touched turned exciting, colorful, and was bursting with energy. The Disney legacy continues as the Disney Corporation dazzles and entertains millions with its products, parks, and superb customer service.

What does Disney do that every trade show organizer should emulate? Disney injects a show business mentality into everything it does by creating an image that makes people smile and lets them know they’re in for a first-class experience. Disney employees undergo rigorous customer service training and are famous for their courtesy, cheerfulness, and problem-solving skills.

So when planning your pre-show marketing strategies, remember to think like Disney. Everything you do to promote and implement your show must be first-class, creative, and professional. Train your show employees to provide enthusiastic and helpful customer service. Unpleasant experiences with trade show employees can ruin the show biz experience you’ve worked hard to create.

Make your trade shows interactive.

When people manipulate objects they often form an attachment to them. They get an idea of how the products work and are more excited about the possibility of buying them. Thus, advise your exhibitors to set up audio-visual displays that attendees can easily operate — they will feel like they are part of the show experience as they connect with your products.

Put the Internet to work for you.

You can interact with potential exhibitors and attendees through the Internet, both in your pre-show marketing and during the show. Experts believe that virtually all trade shows will incorporate the Internet into their marketing strategies in the near future.

At the very least, you should have a professionally designed Web site that provides information about your show, allowing consumers to easily find out as much about your event as possible. Today’s techno-savvy consumers are instantly turned off by Web sites that aren’t interesting, easy to access, and informative.

Make your shows unforgettable experiences.

“If meetings are really going to change our lives, meeting professionals need to begin to shape memorable events,” said Jim Gilmour, author of The Experience Economy: Work is Theatre & Every Business is a Stage. “Successful meetings must create emotionally based experiences for attendees,” Gilmour said.

How do you generate such an experience? Again, think Disney. Capture the imaginations of attendees by providing a wealth of sights, sounds, aromas, and entertainment, along with a high degree of interactivity.

Make your trade shows fun.

Live entertainment, educational seminars, clowns, puppeteers, and magicians are just a few of the tools you can use to make your show fun and informative. Advise your exhibitors not to rely on their products alone to sell the show biz experience. Booths filled with inanimate objects are boring and won’t capture the attention of your audience. However, if you support your exhibitors by injecting a little excitement into the show, you’ll have attendees in the palm of your hand.

Provide lots of comfortable space.

Make sure you have enough space at your show, both on the exhibition floor and in the booths, to comfortably accommodate your guests. Don’t try to cram as many booths as possible into the space allotted. A cramped show environment does not allow attendees free rein to wander comfortably, and harried, crowded consumers don’t make good customers.

Help your exhibitors design their booths so they don’t sacrifice comfort for hardware. Booths that are crowded with display items make it difficult for consumers to focus their attention on each item. Advise your exhibitors to set up their booths so that attendees can see everything clearly in an uncluttered space. Booths should provide good lighting, easy-to-read signage, and attention-grabbing graphics. Consider publishing a brief pamphlet of booth design tips and distribute it to exhibitors.

Inject show biz excitement into your advertising and public relations.

Without resorting to hyperbole, your advertising should reflect the excitement, creativity, and flavor of your event. Observe how the producers of movies and Broadway musicals advertise their shows and incorporate as many of those elements as are feasible in your own advertising. Every ad you place should showcase the opportunities that your show offers.

Train your most trusted show employees to lead the media to the most engaging exhibits. Have a staff member on hand at all times who can articulately tell reporters about your event and what makes it unique.

Remember you are in show biz, and you must create and promote an event that is as exciting and dramatic as a great movie or play. Your exhibition space is your stage. In order to generate interest, you must put on a performance that will keep attendees riveted to your exhibits and eager to come back for the sequel!

About The Author

Written by Susan A. Friedmann,CSP, The Tradeshow Coach, Lake Placid, NY, author: “Meeting & Event Planning for Dummies,” working with companies to improve their meeting and event success through coaching, consulting and training. Go to http://www.thetradeshowcoach.com to sign up for a free copy of ExhibitSmart Tips of the Week.

info@thetradeshowcoach.com

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